Shipping policy
APO/FPO
We gladly ship to APO/FPO addresses. We fill out the customs forms and ship directly to your address. Just type APO or FPO in the city field and AA, AE, or AP in the state field as appropriate.
Typical Delivery Times
Orders often ship on the day you place your order, if placed before noon (central time). Some large quantity orders may require 2-3 business days to ship as we typically hold items until we can ship them all at once to save you the hassle of keeping track of multiple incoming shipments on different dates. All orders delivered within the United States are assigned tracking numbers by your carrier. International and APO orders are also tracked, but tracking information is not constantly updated by overseas postal services.
Continental United States
| United States Postal Service |
USPS: Ground Advantage |
2-7 Business Days |
| USPS: Priority | 1-3 Business Days | |
| UPS |
UPS: Ground |
1-5 Business Days |
|
UPS: 3 Day Select |
3 Business Days | |
|
UPS: 2nd Day Air A.M. |
2 Business Days (Typically delivered by 10:30 a.m.) | |
|
UPS: Next Day Air Saver |
Next Business Day (Typically delivered by 3:00 p.m.) | |
|
UPS: Next Day Air |
Next Business Day (Typically delivered by 10:30 a.m.) |
APO/FPO (Military Destinations)
| USPS | USPS: First Class (Only available for packages lighter than 13 ounces) | 7-13+ Days |
| USPS: Priority | 7-13+ Days |
International Shipping
| UPS | UPS: Worldwide Expedited |
|
| United States Postal Service | USPS: First Class International (Only available for packages lighter than 4 pounds) | 6-10 days |
|
USPS: Priority Mail International |
5-6 days |
How Are Shipping Rates Calculated?
Mentor Military uses a live rate system that is integrated with USPS and UPS. Rates are calculated by the carrier using your postal code and comparing it to ours. Orders ship from Alabama. Orders are also subject to a $2 handling fee. This handling fee covers the costs of shipping materials and labor.